Watch the two videos in the links below and answer both elements of the questions provided. a PDF of the textbook needed to cite from will be provided. please do not cite from anything other than the textbook or the videos provided. message if there are any questions. again, please do not use any other content to cite from other than what is provided. FOR THE PDF PROVIDED ONLY USE CHAPTER 3 (FULL CHAPTER) AND/OR CHAPTER 4 (P.101-115) WHEN CITING FROM HERE.
Element 1: Answer the following in a well written comprehensive answer (no less than 350 words).
Why does SAS worry about employee attitudes and job satisfaction? Do you think the investment is justified? Would a different company such as UPS use the same techniques to engender job satisfaction? Why or why not?
Cite a concept/idea/data from the chapter we are covering this week to support your answer. Include the page number in parenthesis and make sure it is clearly explained what you are referring to within the text. Please realize that this video case is not about emotions or moods but about attitudes so cite a reference from the appropriate chapter.
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